Q&A: Your Guide to Stylish Living

We offer the convenience of PayNow and PayLah! for your payments.

After you've completed your payment using PayNow or PayLah!, please follow these steps:

1. Capture a screenshot of the payment confirmation.
2. Send the screenshot to us via direct message on Instagram or reach out to us on WhatsApp at 90585108.

Yes, you can opt for self-collection at Jurong West St 81.
If you'd like to personally pick up your order, simply send us a direct message with your order number to arrange a convenient self-collection time after your payment.

The delivery fee for islandwide orders is a flat rate of $9.

Our delivery days are from Thursday through to Saturday. If you place an order between Sunday to Wednesday, you can expect to receive it within the same week on one of the delivery days.

However, orders placed on Thursday or Friday will be delivered on the following Thursday to Saturday of the next week.

If you need a customized delivery at a specific date and time, it is available for an islandwide fee of $15.

Here's a tip to help you reduce shipping expenses: If you've already confirmed and paid for pre-order (PO) items, you can include in-stock items while waiting for the PO items to arrive, and we'll ship them together. Please keep us informed about your PO order to ensure a prompt delivery.

Please note that this option does not apply if you order pre-order items after purchasing in-stock items from us.

Pre-order items typically have an estimated arrival time of 3-4 weeks.

It's important to keep in mind that there may be unforeseen circumstances that could result in slight delays. While such occurrences are rare, we appreciate your understanding, as they are beyond our control.

While we conduct meticulous quality checks before dispatching your items to ensure their perfect condition, if you happen to receive a damaged product, please notify us within 7 days of receipt. We will gladly arrange for a one-to-one exchange or issue a refund. Your satisfaction is our priority.

Absolutely! Please provide us with a screenshot of the item you're searching for, along with its listed price. We will make every effort to locate the item at the most competitive price available.

If you receive a damaged item, kindly inform us within 7 days of receiving it to initiate the process of either a refund or a one-to-one exchange. Your satisfaction is our priority, and we aim to address any issues promptly.